PromptForge

Refund Policy

This policy applies to all purchases from PromptForge, operated by Ovrform LLC, 13920 City Center Dr Ste 255, Chino Hills, CA 91709, United States.

1. 14-Day Money-Back Guarantee

We offer a full refund within 14 days of purchase if you are not satisfied with your product.

2. Eligibility

  • The purchase was made within the last 14 days.
  • The digital files have not been extensively downloaded or shared.
  • You provide the original order confirmation.

3. Non-Refundable Items

  • Purchases made more than 14 days ago.
  • Products marked as final sale.

4. How to Request a Refund

  • Contact us with your order number.
  • We review requests within 2 business days.
  • Approved refunds are issued to your original payment method within 5–10 business days.

5. Technical Issues

If you have trouble accessing your purchase, contact us first. We will help resolve the issue or provide a replacement before processing a refund.

6. Info

Ovrform LLC
13920 City Center Dr Ste 255
Chino Hills, CA 91709
United States